Privacy Policy
1. Introduction
My Tutoring Team (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share your information when you use our tutoring platform, including our website and related services.
Our goal is to ensure transparency about the information we collect and how it is used to deliver tutoring and preceptorship services.
2. Information We Collect
We may collect the following types of personal information when you use our services or interact with our website.
Personal Information
- Name
- Email address
- Phone number
Account Information
When you create an account or contact us through forms, we may collect:
- Name
- Email address
- Account role (such as client, tutor, or administrator)
Profile Information
You may optionally provide additional information such as:
- Profile photo
- Phone number
- Other profile details
Phone Number and SMS
We may collect your phone number to communicate with you or verify your identity through SMS messages such as one-time verification codes.
Message and data rates may apply. By providing your phone number, you consent to receive such communications.
Communications
We may collect communications sent through our website or support channels, including messages, attachments, or inquiries related to tutoring services.
Device and Usage Information
We may automatically collect certain information such as:
- Device type
- Operating system
- Browser type
- General website usage data
This information helps us improve the performance and functionality of our website and services.
3. How We Use Your Information
The information we collect may be used to:
- Deliver tutoring and preceptorship services
- Create and manage user accounts
- Connect students with tutors
- Communicate with you through email, phone calls, or SMS
- Send service updates, notifications, and support responses
- Share promotions, offers, or important service announcements
- Improve website functionality and service quality
- Ensure security and prevent misuse of our services
- Comply with legal obligations when required
We do not sell your personal information to third parties.
4. How We Store and Protect Your Data
We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, misuse, or disclosure.
Your information may be stored using secure hosting infrastructure and cloud services used to operate our website.
We retain personal data only as long as necessary to provide services or comply with legal obligations.
5. Sharing and Disclosure of Information
We do not sell or rent your personal information.
We may share your information only in the following situations:
Service Providers
With trusted service providers who help operate our platform, such as:
- Website hosting providers
- Payment processing services
- Email or SMS communication services
These providers are required to protect your information and use it only for service-related purposes.
Legal Requirements
We may disclose information if required to comply with applicable laws, legal processes, or government requests.
Consent
We may share information with third parties if you explicitly consent to such sharing.
SMS and Phone Number Privacy
Mobile Opt-in, SMS consent, and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.
SMS Terms and Conditions :https://mytutoringteam.com/sms-terms-and-conditions/
“No mobile opt-in or text message consent will be shared with third parties or affiliates for marketing purposes.”
6. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve user experience and understand how visitors use our website.
Cookies may be used to:
- Remember user preferences
- Analyze website traffic
- Improve website functionality
You can disable cookies at any time through your browser settings. However, some website features may not function properly if cookies are disabled.
7. Your Rights and Choices
You have the right to:
- Access the personal information we hold about you
- Update or correct your information
- Request deletion of your personal data
- Unsubscribe from marketing communications at any time
To exercise these rights, please contact us at:
Email: contact@mytutoringteam.com
8. Data Retention
We retain your information only for as long as necessary to provide our services, comply with legal requirements, resolve disputes, and enforce our policies.
9. Children’s Privacy
Our services are not directed toward children under the age of 13. We do not knowingly collect personal information from children under 13.
If you believe that a child has provided personal information through our website, please contact us and we will promptly remove such information.
10. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or policies of those third parties. We encourage you to review their privacy policies before providing any personal information.
11. Privacy Policy Accessibility
Our Privacy Policy is available in the footer of every page on our website:
It is also clearly displayed on all signup and contact forms where personal information may be collected.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or privacy practices.
When updates occur, we will revise the “Last Updated” date at the top of this page. Continued use of our services after updates indicates acceptance of the revised policy.
13. Contact Information
If you have any questions about this Privacy Policy or our data practices, please contact us:
My Tutoring Team
Email: contact@mytutoringteam.com
Website: https://mytutoringteam.com/
Address: San Jose, CA, United States
